Servicing Melbourne CBD & Eastern Suburbs Mon–Fri 8am–6pm · 24/7 Emergency
Business IT & Managed Services

Managed IT Built for Melbourne CBD & the Eastern Suburbs.

Proactive IT support, cybersecurity and Microsoft 365 — fully managed by a local engineering team that shows up when it matters.

On-site coverage across the CBD, Docklands, Southbank, South Yarra, Richmond, Hawthorn, Camberwell, Kew, Box Hill, Doncaster and the wider eastern corridor.

30 Years Experience 2-Hour Response Fixed Monthly Pricing Local Engineers
Built On The Stack You Already Trust
Microsoft 365 Azure SonicWall Sophos Veeam Ubiquiti Datto

Everything an in-house IT team gives you — without the headcount.

Fixed monthly pricing, predictable performance and engineers who actually pick up the phone. Designed for Melbourne businesses between 5 and 200 staff.

🛡️

Managed IT Support

A full IT department on tap. Helpdesk, on-site engineers, asset tracking and proactive maintenance bundled into one fixed monthly fee.

  • Unlimited remote & on-site support
  • 24/7 proactive monitoring
  • Patching & vulnerability management
  • Asset & warranty management
  • Quarterly strategy reviews
🔐

Cybersecurity

Defend against ransomware, phishing and supply-chain threats with layered security — built in from day one, not bolted on later.

  • EDR & endpoint protection
  • Email security & anti-phishing
  • MFA & identity hardening
  • Staff awareness training
  • Essential 8 alignment
☁️

Microsoft 365 & Cloud

Migrate, optimise and secure your M365 tenancy. Teams, SharePoint, Intune and Azure — properly configured for the way your team actually works.

  • M365 migrations & tenant setup
  • Teams, SharePoint, OneDrive
  • Intune device management
  • Azure infrastructure
  • Licence optimisation
🌐

Networking & Infrastructure

Fast, resilient networks. Office Wi-Fi that doesn't drop, firewalls that actually block threats, cabling done once and done right.

  • Enterprise Wi-Fi design
  • Firewalls & VPN access
  • Structured cabling
  • Servers & virtualisation
  • Internet failover & SD-WAN
💾

Backup & Disaster Recovery

Hour-grade recovery for the systems your business runs on. Cloud, image-based and tested — because untested backups don't count.

  • 3-2-1 backup strategy
  • Image-based server backup
  • M365 mailbox & SharePoint backup
  • Disaster recovery planning
  • Regular restore testing
🧭

vCIO & IT Strategy

Senior IT leadership without the C-suite salary. Roadmaps, budgets and vendor management that align tech with business outcomes.

  • Technology roadmap
  • Annual IT budgeting
  • Compliance & governance
  • Vendor & ISP management
  • Acquisition & relocation projects

On-Site Across the CBD & the Eastern Suburbs.

Our engineers are based in Kew East and travel daily across central and eastern Melbourne. Same-day on-site is standard inside our service zone.

Melbourne CBD & Inner City Same-Day

Tower-floor support, after-hours change windows, secure lobby protocols — we work the way the city works.

Melbourne CBD Docklands Southbank South Yarra South Melbourne Carlton East Melbourne North Melbourne West Melbourne Port Melbourne Fitzroy Collingwood

Engineers dispatched from the eastern corridor — typical CBD arrival within 60–90 minutes.

Eastern Suburbs Local

Our home turf. We service most of the inner east within 15km of our Kew East workshop — usually within the hour.

Kew & Kew East Hawthorn & Hawthorn East Camberwell Canterbury Balwyn & Balwyn North Surrey Hills Mont Albert Box Hill Doncaster & Doncaster East Templestowe Bulleen & Ivanhoe Richmond & Abbotsford Toorak & Armadale Glen Iris & Ashburton Mitcham & Blackburn Burwood & Mount Waverley

Don't see your suburb? We cover most of metro Melbourne — call to confirm.

Built for businesses that can't afford downtime.

We've supported Melbourne businesses for three decades. Most of our clients have been with us for years — because the work speaks for itself.

2 Hr

Average Response

Critical issues triaged in under two hours, with on-site dispatch where needed.

99.9%

Uptime Target

Proactive monitoring catches the failure before your team does.

30 Yrs

Established 1995

Three decades supporting Melbourne business — through every tech shift.

$0

Surprise Bills

Fixed per-user monthly pricing. Predictable, budgetable, no nickel-and-diming.

100%

Local Engineers

Real Melbourne-based humans. No offshore call centres, no scripts.

24/7

Monitoring & Alerts

Round-the-clock NOC watching your endpoints, servers and cloud tenancy.

5★

Client Retention

We don't churn through clients — most have been with us for 5+ years.

E8

Essential 8 Aligned

Cybersecurity that meets ASD's modern standards, not last decade's checklist.

From first call to fully managed — in four steps.

01

Discovery Call

30-minute chat to understand your business, current pain points and goals.

02

Free IT Audit

On-site review of your environment, security posture and risks. You keep the report.

03

Tailored Proposal

A clear plan with fixed monthly pricing — no jargon, no upsell theatre.

04

Onboarding

We document, secure and stabilise your stack within 30 days. Then we keep it running.

Transparent per-user pricing.

Pick the plan that fits today. Upgrade as you grow. No long lock-ins, no surprise invoices — and a 30-day satisfaction window on every onboarding.

Essentials
For small teams that need reliable support & baseline security.
$89 /user/mo
From — minimum 5 users
  • Remote helpdesk (business hours)
  • Endpoint protection & patching
  • M365 admin & user management
  • Email security & spam filtering
  • Monthly reporting
Get a Quote
Enterprise
For regulated, scaling or multi-site businesses.
Custom
Tailored — usually 50+ users
  • Everything in Managed
  • vCIO & technology roadmap
  • Essential 8 / ISO alignment
  • Dedicated account engineer
  • SLA-backed response
  • Project & change management
Talk to Us

Trusted by businesses across central and eastern Melbourne.

★★★★★
"Incredible service! Lovely group of people to deal with. They were great in diagnosing the issue and providing a working solution. Thanks guys really appreciate the work and at a great cost. Will definitely recommend in the future!"
Stephan K.
Director · Accounting Firm, Melbourne CBD
★★★★★
"These guys are amazing and very efficient. I had an issue with my laptop that had been around for months and Anthony was able to solve and fix everything in just under an hour!!! If you want THE ABSOLUTE BEST in customer service then this is the place to go!!!"
Niranga P.
CEO · Retail Group, Hawthorn
★★★★★
"I met Anthony recently on the recommendation of a friend who had been advised by him for many years for her own home computer. He was quickly able to help me plan a new system for my work and was back within the week to supply and install the complete system. I feel confident that my new system will be managed by PC Repair Centre for years to come."
Annie P.
Operations Manager · Legal Practice, Camberwell

FAQ.

Both. Most issues are resolved remotely in minutes — but on-site is included in our Managed plan and we'll dispatch an engineer the same day across the CBD and Eastern Suburbs whenever needed.

We work best with teams from 5 users upwards. Smaller businesses are welcome too — we have ad-hoc and project-based options for businesses that don't need a full managed contract yet.

No multi-year lock-ins. We can customise agreements to suit you. We use 3. 6 and 12-month agreements with a 30-day satisfaction window during onboarding. We earn the renewal — we don't trap you in it.

Yes — transitions are routine for us. We handle the documentation, credential transfer and stabilisation phase so you don't lose continuity. Most onboardings complete within 30 days.

Layered. Endpoint EDR, MFA on identities, email filtering, patching, immutable backups and staff awareness — aligned to the ACSC's Essential 8. We can show you exactly where you sit at audit time.

It's one of our most common projects. We've migrated dozens of Melbourne businesses from on-prem Exchange, Google Workspace and other M365 tenants — without disrupting users.

Our workshop is at 842 High Street, Kew East — central to both the CBD and the Eastern Suburbs. All engineers are Melbourne-based. No offshoring.

Ready for IT that just works?

Book a free, no-obligation IT audit. We'll review your environment, identify quick wins and quote a tailored managed plan.

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